Getting Started

How do I get started? ▼

Schedule a free assessment. We'll discuss needs, routines, preferences, and timing, then build a personalized care plan.

How quickly can care begin? ▼

Often within 24–72 hours after your assessment, depending on schedule and caregiver match.

Who should be present for the assessment? ▼

The client and a family member or decision-maker if possible. We can also accommodate remote participants.

Services & Care

What services do you provide? ▼

Personal Care (ADLs), Companionship, Homemaking, Respite Care, 24/7 Live-in Care, and Specialized Care (e.g., dementia-aware, post-hospital support).

Can we change the care plan later? ▼

Yes. Care plans are flexible and can be updated anytime as needs evolve.

Do you offer 24/7 or overnight care? ▼

Yes. We provide both 24/7 live-in support and overnight supervision as needed.

Caregivers

How are caregivers vetted? ▼

Background checks, references, verification of credentials where applicable, and ongoing supervision and training.

Can I choose my caregiver? ▼

We match based on skills, schedule, location, and personality fit. If a change is needed, we'll rematch promptly.

Will I have the same caregiver each visit? ▼

We prioritize continuity of care and keep your team as consistent as possible.

Payments & Policies

Do you accept insurance or MassHealth? ▼

We operate primarily as private pay. If you have benefits that may apply, we're happy to coordinate documentation you might need.

Do you list prices online? ▼

We don't post prices. Every situation is unique. Please contact us to discuss rates based on your specific needs and schedule.

Is there a minimum number of hours? ▼

Minimums vary by service type and schedule. We'll review this with you during the assessment.

Coverage & Availability

What areas do you serve? ▼

Greater Boston and surrounding regions including Boston & nearby communities, MetroWest, Northwest Suburbs, and Southwest Suburbs.

What are your office hours? ▼

Office: Mon–Fri 9am–5pm. We also maintain an on-call line for urgent care needs.

What if my city isn't listed? ▼

Contact us—coverage changes with demand and caregiver availability.

Safety & Quality

How do you ensure quality care? ▼

Clear care plans, supervisory check-ins, caregiver coaching, and open communication with families.

Are caregivers trained for dementia care? ▼

Yes—many team members are dementia-aware and receive ongoing education and supervision.

What happens if my needs change suddenly? ▼

We'll reassess and adjust staffing and the care plan quickly to meet new needs.

Still have questions?

We're happy to help you figure out the right care plan.